Royal York Property Management - Ottawa - Ottawa, ON

Ketcia M.

Ma sœur et moi avons loué un appartement avec eux, on est super déçue on ne peut toujours pas emménager.
L'équipe paraît très professionnelle, et compatissante au téléphone comme en personne pour nous amadouer et nous faire payer.
Ahmed nous a dit que l'appartement sera nettoyer par des professionnels et c'est faux, on nous a remis un appartement sale invivable avec odeur d'animaux et de fumée de cigarette, malgré nos appels et mails personne ne nous réponds.

Les procédures sont très lourdes, ma soeur et moi, on a faillit laisser tomber la location, premièrement, on a eu peur que ce soit de l'escroquerie, puisqu'à chaque mail on nous donnait 24h pour payer ci ou pour payer ça, beaucoup trop de document à fournir et les 250$ pour les clés et 148$ pour frais de vérification, on n'a toujours pas compris pourquoi d'ailleurs.

Je ne recommande pas cette agence, vraiment.

Imene H.

Je suis allée à une visite et j'ai eu affaire à Ahmed, il était non seulement très poli et professionnel, mais il a également fait preuve d'une connaissance approfondie des propriétés qu'il nous a présentées. Il a pris le temps de répondre à toutes nos questions et de nous fournir des informations détaillées sur chaque appartement. Je vous recommande vivement de travailler avec Ahmed pour une expérience exceptionnelle.

Jordan M.

We had a showing with Mo and were incredibly impressed by his professionalism, knowledge, and accommodation. We highly recommend booking a viewing with him. After showing us one apartment, he quickly understood our needs and arranged a viewing of another unit he recommended just a few hours later. His dedication and expertise made the experience seamless and enjoyable.

Anas B.

I recently had the pleasure of working with Mohamed from Royal York Property Management, and I wanted to share my positive experience. Mohamed conducted the showings for me, and I was thoroughly impressed by his professionalism, kindness, and helpful nature. He was attentive to all my questions, ensuring that I had a clear understanding of the properties and the leasing process. His patience and dedication made the entire experience smooth and stress-free.

Thanks to Mohamed’s excellent service, I felt confident and well-informed throughout the lease process. If you’re looking for a reliable, professional, and genuinely kind representative to assist with your property search, I highly recommend reaching out to Mohamed at Royal York Property Management. Thank you, Mohamed, for your outstanding assistance!

George A.

Worst experience ever. Arif and team treated the tenant so bad that she began to look for the landlord instead. They cannot even assign water bill nor repair toilet. Tenant is mad to the point that they have changed the keys without landlord even knowing. They only care about the money they are charging. Poor communication. This is really bad experience.
The only thing I can say is that Ahmed the sales was good and willing to help. But the maintenance and management team are horrible to deal with. All they keep throwing at you is agreement terms and conditions. Beware

lana A.

Had some issues with my properties but thankfully, Ahmed stepped in to assist me as I had some very complex situations and made sure that my accounts were taken care of with extreme detail and attention. He really made the whole process much easier and his professionalism made the whole experience stress free

Leroi H. W.

The team at Royal York were very helpful and made the whole process easy and straight forward, with the assistance from Lorent and Mo I was able to secure my apartment and move in in under 10 days!

Saleh A.

Mohammad was incredibly helpful and professional in showing me the apartment. He made the process smooth and answered all my questions clearly. His friendly attitude and knowledge of the property made a great impression. Highly recommend him for anyone looking for assistance!