Dawson Properties - Thunder Bay, Ontario

Eric S.

Creekside Apt - Rented when going to school. The building was constructed super thin, so you can hear everything. I’ve made noise complaints to Dawson at least 14 times throughout 2 years and no real action was taken against the same tenant making noise at 2 am.

They truly do not care about their tenants; the only thing they care about is you paying.

Rent somewhere else, don’t be fooled by this company.

Kylie C.

Mark dowton is the best maintenance man ever. He made me enjoy living in my apartment cause he comes and fixes everything for me right away. Couldn’t be happier with all that he does. I recommend grandview apartments to everyone because of him

john M.

Snow removal is and always has been terrible at suncrest snow removal is after 10pm on most occasions sometimes well after midnight...no one cleans driveway entrances causing damage to vehicles that make it through others just get stuck...im sure that even emergency vehicles would have trouble getting through
When I called the rude man said what do you want me to do about it
On this occasions I called after falling in parking lot he wasn't concerned about my slip and fall...im still employed and need to get out of parking lot to get to work and doctors appointments...we pay for parking lot services .Suncrest apartments are for seniors they have no problems collecting rent but will fight you tooth and nail when it comes to services...as you can see they don't allow for pictures to be posted to support your complaints...

Haelee K.

The apt and manager is so nice.
One of the receptionist elderly women is always so rude.
I felt very uncomfortable when I talked to her.
She is kind of a person who doesn’t want to work at all.
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Edit)
The old receptionist not there anymore.
New receptionist was very professional and kind.
I lived this apt almost 3 years. The building was a bit old, but their management was great! They dealt with anythings instantly and clean the apt regularly.
The only thing that I moved this apt was that I was moving other city.
I think the rent fee is also reasonable price compared to other apt companies.

stephen H.

Was informed by a staff member that they dont care if your disabled..shocking

K V.

My partner and I rented from a Dawson Properties apartment on arthur street for 6.5 years, from early 2014-late 2020.

Throughout the whole tenancy, we had decent neighbors, enjoyed the convenience of living on a main street, had several minor repairs done by maintenance, and had a fairly average rent payment. The apartment was never fancy but we were just starting out and it worked for us. It is, however, an older building and in spite of it being advertised as a “senior’s apartment building”, this is deceptive because the building we lived in is NOT accessible. Yes, it has an elevator, but one must go up or down some stairs to even get to it. Also, the biggest issue with the building is the high humidity and MOLD problems. Our unit didn’t have it too bad but we had to constantly run a dehumidifier in the cooler months to avoid mold growing around the windows which of course increased our hydro bill. In reality the building needs to be gutted at the expense of the company. I had a relative who lived in the same building for a couple of years and their mold problem was significant.

Lastly, I decided to rate Dawson properties fairly low because of recent events. In the winter of 2019-20 the parking lot was never plowed properly, and there were wavy groves of snow and ice one had to walk on to get to the vehicles. I called multiple times to get this fixed and in reply the secretary stated “yeah it’s just that time of the year”. Putting the health and safety of tenants at risk because of laziness is inexcusable to me- this wasn’t normal tbay snow and ice, it was negligence. Also, in the summer of 2020 I had multiple towels (4 full sized bath towels and countless hand towels) go missing from the laundry facilities which I assume was theft. I reported it via email and never got a response back. This has led me to spend my final weeks of tenancy sitting on the floor of the laundry room when I'm doing towel loads to ensure no more are stolen (something that I NEVER had to do for the previous 6 years). Having people start stealing from me in my own residence was the final straw. I used to recommend dawson properties up until 2019 but that is no longer the case.

Persian Q.

Stardust building is cigarette smoke infested. The hall way carpets need to be torn up, and a fresh coat of paint. They allow grandfathered in smokers. Cigarette smoke travels through the floor vents. Electrical is not up to code. Fuses pop all the time. Multiple complaints needed before action is taken. There was even a fire in our building recently. I totally feel safe living here. *eyeroll*

Aryana D.

We've had Dawson Properties as our landlord for a year. They have been timely and courteous in responding to our needs, they are proactive in preventing insect or bug problems, and the apartments are clean and well maintained. I highly recommend them to anyone moving into Thunder Bay.