Cannon Greco Management - St. Catharines, Ontario

Daniel M.

My experience with Cannon Greco has been disappointing. Despite submitting the required ownership transfer documents for my property in September, they failed to process the change in a timely manner. This oversight led to unnecessary penalties and fees being charged to the new owner—fees that should never have been incurred if their office had handled the paperwork properly.

They lied saying the email was not delivered. (if it's real that a person has left a position and their email is now "invalid", not forwarding emails to another person is professional negligence.

The lack of accountability and the burden placed on others due to their administrative inefficiency is unacceptable. I cannot recommend their services based on this experience.

Core868

Extremely unprofessional, I’ve emailed multiple times about concerns within the complex I live in and seem to get little to no response. When I try to call, I’m put on hold to get in touch with Kathy to which I’m told she’s “not at her desk” for the multiple times I’ve called, I’m told to leave a message and she’ll call me back which I’ve yet to hear a phone call back for EVERY message left. So I resort back to email to which I don’t get an email back. I have Safety concerns and that doesn’t seem to be a priority what so ever!

Rebecca G.

Terrible Management. They avoid calling you back. They reply to emails friday at 11:55am because there done at 12pm and the email was from days prior. They are quick to send out letters about things that are against rules but can't give notice when work has been approved in the complex that will effect you. Michale greco never calls back or let's you know an outcome. Money from condo fees is wasted on things that aren't "needed" and then special assessments happen because money is running out. I am at the point that I said I would wait on hold until he was available because he never calls back. Well they blocked my number and hung up on me. So now I can't call if something happens.... lovely. But I'm glad I never gave my home phone number so I *67 and left a voicemail.
If you call and it says it's all full and call back later they blocked your number. Literally blocked it while I was waiting on hold and the call just dropped. I pay my condo fees and deserve to be able to ask legitimate questions on why we have zero notice on things happening so we can move our belongings but the second 1 little thing they don't like is out of place you get a letter. But things they set up and approve they don't tell anyone. Last year I told them for 3 weeks there was a water main leak infront of my house but no one believed me. Our water bill is part of our condo fees so we had water running for over 3 weeks last August. Now our condo fees went up again. But no one believed me. Not until it full blown broke and became an emergency call on a Friday night so after hours call which cost more. They lack listening to unit owners that actually live here and see how things are day to day.

Janice A.

This is considered as a NON RESPONSIVE condo board
Immediately condo fees are taken out of your bank account and each year automatically they are raised
I have lived here for 5.5 years
For 3 consecutive years I have asked that my front porch which is deteriorating be repaired… NOTHING SAID or DONE
For 5 yrs I have complained about visitor parking as the residents with more than 1 car occupy these spots and they are not towed but a letter is sent to warn them and that’s the end of it
Over the years I have sent pics and stated which unit these cars are and it continues
Lately I have even sent pics of garbage outside ( which attracts rats etc) and no response to email at all by Nick
Of course he never responds
What can possibly be done
Should condo fees be withheld?
Should the city be called about the garbage
Disgusting and irresponsible

Matt B.

Had a water leak 2 years ago, After over a year they decided to replace a window well rather than fix the weeping tile which was the real issue. 2 years later still have water leaking into my basement. Thanks Canon Greco👍

Noah G.

Horrible service. I've left ton and tons of voice mails, emails, texts. Trying to get my bathroom fixed that has water damage over a year and a half ago. Your never kept in the loop, they avoid fixing anything at all that they should already be paying for. It's been a year and a half with mold and water damage in my bathroom and nothing's been done. Almost at the point of going to the condominium authority tribunal with this as it is not a safe living place. 0 stars if I could

Cars U.

not happy with the service. Been waiting almost a month for them to repair an issue in my condo. Have to call them multiple times a day to just receive an update. When its you doing something for them it must be handled right away or else you get fined. When they are doing the job they can take their time with no repercussions. I leave voicemails and emails asking for my property manager to call me back but she doesnt care.

Salim M.

Worst service and worst people ever. Biggest rip off ever seen. If u see them being managing any property plz go a different way. They lack ethics and are they to get your money which ever way. I don’t understand why Mountainview a reputed builder appoint them as property managers instead of Sabri.